Branch Legal Center

Over 10,000 businesses trust Branch to power their analytics. Maintaining that trust is our paramount concern.

Subprocessor List

The list below identifies vendors currently authorized by Branch to process personal data on Branch’s behalf where Branch is providing services to customers as their processor, service provider, or equivalent under applicable privacy law(s). Branch will update the vendors listed on this page as appropriate, and will further provide any contractually-required additional notifications to customers.
Subprocessor
Description of Processing
Data Center Location(s)
Amazon Web Services, Inc.
Hosting & cloud infrastructure
USA
Zendesk
Customer support ticketing platform
USA
Atlassian
Internal ticketing platform
USA
Software Minds, Inc.
Engineering support services
No data centers; Software Minds may access data center(s) Branch utilizes while providing support. Support team is located in Poland.
DataGrail, Inc.
Data subject request portal
USA
Auth0 SAML Single Sign On
USA
In addition to the Subprocessors listed above, the following Subprocessor is authorized by Branch to process Personal Data on behalf of Customer for the analytics feature in the Branch Dashboard that may leverage generative artificial intelligence, if enabled by Customer.
Subprocessor
Description of Processing
Data Center Location(s)
Thoughtspot, LLC Business analytics USA
You can submit an email to [email protected] to subscribe to receive email notifications regarding any new subprocessor.